This Shipping Policy describes how Zorex Fitness (“we,” “our,” or “us”) ships products to our customers. Please read this policy carefully before placing an order.
1. Shipping Destinations
We currently ship within India. At this time, we do not offer international shipping.
2. Shipping Methods and Carriers
We partner with reputable logistics carriers to deliver your orders.
The shipping method (Standard or Express) and exact carrier will be determined based on your location and the size of the order to ensure efficient delivery.
We cannot ship to P.O. Box addresses. A physical street address is required for delivery.
3. Order Processing Time
Orders are processed on business days (Monday to Friday, excluding public holidays).
Please allow 1-3 business days for order processing and verification before your item is handed over to the shipping carrier.
Larger equipment or custom orders may require additional processing time, which will be communicated to you after purchase.
4. Shipping Costs
Free Shipping: We offer free standard shipping on all orders across India.
Expedited Shipping: If you require express delivery, please contact our customer service team for availability and charges.
5. Delivery Timeframe
Estimated Delivery Time: Once shipped, please allow 7-10 business days for delivery, depending on your destination.
Please note that delivery times are estimates and not guarantees. Delays can occasionally occur due to factors beyond our control, such as weather, logistics delays, or incorrect address details.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.
7. Shipping Policy Updates
We reserve the right to update this shipping policy at any time. The most current version will always be posted on this page.
